Event Registration Protection

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In response to many inquiries received from our event participants, Conqur is pleased to offer event registration protection through Allianz Global Assistance and their Event Registration Protector insurance. The insurance works in a similar fashion to the type of protection offered when you purchase airplane tickets. It is important to know that if you opt to purchase the protection, offered via Allianz Global Assistance, the Event Registration Protector insurance will refund prepaid, nonrefundable payments if you have to cancel for a covered reason. If you simply change your mind, you will not be eligible for benefits. This type of insurance is only available at the time of registration and not available retroactively so it will not be available for anyone once they have registered.

We encourage anyone who may have an interest in buying the Event Registration Protector insurance to read the section below, including the Facts and Questions overview, and to view the FAQ sheet here.

What's Covered?

If an athlete purchases the optional coverage, Allianz Global Assistance covers registration cancellation due to illness, injury, normal pregnancy, military duty, and employer termination.

How much does it cost?

$7.99 or 6.75% of the cost of registration, whichever is greater.

How can I purchase it?

Athletes will be able to purchase it on the Cart Summary page once they’ve added registration for your event to their cart. It looks like this:


Allianz Global Assistance will charge athletes separately (they will not be charged by imATHLETE, will not see it listed on their imATHLETE receipt, and will see a separate charge from Allianz Global Marketplace on their credit card).

Allianz Global Assistance will send each athlete who signs up a confirmation email with important policy information.

All questions specific to the actual insurance coverage should be directed to Allianz Global Assistance. They can be reached at 1-888-497-6987.